FAQs
ORDERS
How will i know if my order is confirmed?
You will receive an order confirmation via email.
Can i make changes or cancel my orders?
Please contact us immediately via Live Chat or by emailing us at support@augustdestiny.com. If you contact us within 20 minutes of placing your order we can cancel and replace the order.
can i change the color, size & style after the order is placed?
We are unable to make any product changes to an existing order. Please contact us immediately via Live Chat or by emailing us at support@augustdestiny.com. If you contact us within 20 minutes of placing your order we can cancel and replace the order. However, once an order begins processing no changes can be made.
When is my order shipped?
Most orders are shipped the next business day after they are placed.
what if i place an order and august dynasty doesn't have the item in stock?
If we are unable to fill your order you will be notified via email. Your amount will be refunded.
BILLING & SHIPPING
What forms of payments are accepted for online purchases?
We want to make buying your favorite AUGUST DESTINY OUTFITS fast and easy, and accept the following payment options:
Visa, MasterCard, American Express, Discover, Apple, PayPal, Klarna and Paytm
what are august dynasty shipping options?
We currently ship to following countries:
United States, Italy, France, Spain, Mexico, Poland, Netherlands, Sweden, Germany, Canada, United Kingdom, Australia
If your country in not present in the above mentioned countries, kindly message us, we might arrange shipment to your country.
what are the shipping rates?
Central America: $6
United States: $8
Europe: $10
Rest of the world: $12
when will my order be delivered?
Your order will be delivered within 6-14 days.
RETURNS
what is august dynasty refund policy?
Please visit our refund policy page.
how do i get a return shipping label?
Please visit our refund policy page.
CONTACT US
how can i contact august dynasty support?
We always look forward to hearing from you. Please contact us:
Via Live Chat
Via e-mail at support@augustdestiny.com.